Ebates was founded by two former Deputy District Attorneys who take privacy and security very seriously. We at Ebates know that these issues are essential to making this site a success for us and our members. Rest assured that privacy, security and integrity are first and foremost at Ebates.
What data we collect and why
Our vision is to maximize the rewards for all of Ebates' members and to provide as many member benefits as possible. The key way in which Ebates provides value is to share with members the commissions we receive from our affiliated stores. The information we collect (name, email address, and physical address) is used to track and send the cash back payments members earn.
Additionally, we may use information on the stores you visit or the offers you view on Ebates.sg to select special offers that will be relevant to you. Except at an aggregate level, however, we do not share that information with our store partners or other third parties.
Finally, Ebates collects data on the devices that access or attempt to access our websites. This device data is used in conjunction with a third party security partner to identify and prevent fraudulent activity and does not include personally identifiable information.
Who sees your personal information
We will share your personal information with third parties only in the ways that are described in this privacy notice. We do not sell your personal information to third parties.
Only a very limited number of our employees ever have access to your personal information. We may use third-party contractors or vendors to help us provide some of our services. If we need to disclose personal information for them to provide the services, it is with the requirement that the information will be kept confidential and used only to provide those services. In addition, our affiliates, subsidiaries, service providers, and other entities may collect personal information about your browsing habits over time and across different Web sites when you use our website.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us or to protect us and our members from losses.
While browsers allow you to disable the usage of cookies, we do not change our practices in response to a “Do Not Track” signal in the http header from your browser or mobile application.
If we (or one of our affiliated companies) are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice this website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
How we keep your information secure
The security of your personal information is important to Ebates. Ebates.sg uses a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit personal information.
Your privacy with Ebates
Ebates will never ask for your username, password or any other personal information in an unsolicited phone call, email or letter. Further, any contact with Ebates customer service in which personal information is exchanged with a customer service representative will be used only for the purpose of satisfying your request. Any personal information you provide will not be recorded or used for any reason beyond that of the stated request.
If you choose to use our referral program to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Ebates stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us here to request that we remove their information from our database.
Your privacy with our stores and advertisers
Ebates does not record personal information passed from our members to affiliated stores. Order information, including order numbers and amounts, may be available to Ebates, the store, or third party affiliate program management companies for accurate tracking purposes, but his information will not be released by Ebates to other parties.
Our policies on email
Ebates sends two types of email to members: customer service emails required to maintain the Ebates program (like cash back credits & payment notifications); and promotional emails featuring especially good offers. You may choose not to receive promotional emails at any time from My Account or by clicking the "unsubscribe" link in an email.
Ebates does not support spamming by our members and we explicitly prohibit it in our Terms & Conditions. If you would like to report an incident of spamming using our tell-a-friend capability, please contact us. We will investigate and take suitable action.
Cookies and how are they used
Ebates requires its members to have cookies enabled in order to accumulate cash back rewards.
Your choices and responsibilities
Periodically we may send you emails on new features or special offers. On every one of these emails you will be given the choice to unsubscribe from Ebates' promotional mailings. Simply follow the directions in any of our emails.
It is the member's responsibility to update and maintain accurate contact information in their account. You can make changes by visiting your account page and entering corrections. Email and street addresses that are entered into a member's personal profile page are the addresses that will be used for all contact including for sending you cash back payments. Ebates is not responsible for payments sent to an incorrect addresses provided by you.
We will post all changes to this Privacy Agreement here at our site. You are responsible for checking periodically on policy updates.
Effective Date: June 8, 2015