Payment Related

Outstanding cash back payment

All remaining Cash Back and Bonuses within your account will be paid on 15/8/2017.

  • For Paypal payment, it may take up to 7 days to receive your payment through your Paypal once we deposit it.
  • For Cheque payment, it may take up to 14 days to receive your cheque.
Update my Cash Out Method

Should you have pending cash back for travel related bookings or stores requiring a longer approval period, we will be keeping track of them and paying them out by 15/8/2017.

If you have travel booking for after 1/8/2017, please contact our Customer Service team and we will assist you in ensuring that you get your cash back.

Contact Customer Service

Pending cash back < USD$5.01

We will be paying all remaining cash back on 15/8/2017. Ensure you have chosen your preferred cash out method, Cheque or Paypal, by 8/8/2017.

Update my Cash Out Method

No Cash Out method by 8/5/2017

We will be processing another round of cash out on 15/8/2017. Please set your cash out method now so that we can pay you on 15/8/2017.

Update my Cash Out Method

Shopping Assistant Related

I have the app. What happens now?

Steps to access mobile app experience:

  1. Create a new account on
  2. Logout of your account on your mobile app
  3. Change the region from Ebates Singapore to Ebates United States
  4. Log in with the new account which you have created in Step 1

You are now able to continue shopping and earning Cash Back on at over 2000+ stores worldwide. If you do not have the Ebates mobile app. Simply download our app by clicking here and you’ll find 2000+ stores offering Cash Back plus thousands of deals and coupons

Download App

I have the Chrome Extension. What happens now?

While we will be discontinuing the Chrome Extension, simply download the version here. You’ll find even more stores offering Cash Back plus thousands of deals and coupons, which were not available in the Chrome Extension! Furthermore, has browser extension for Firebox and Safari as well.

Update your Ebates Browser Extensions

Continue Earning Cash Back on Ebates

Get USD$10 Bonus

To continue enjoying cash back on Ebates. Simply join today and get a USD$10 signup bonus.

Join Us on